Terms & Conditions

Shipping Information | Warranty Policy | Return Policy | Cancellation Policy | Privacy Policy


Terms & Conditions

  1. All prices are subjected to change without prior notice.
  2. We reserve the right to correct typographical and printing errors.
  3. We reserve the right to correct prices or calculation errors.
  4. We reserve the right not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason. We will contact every customer placing an order to notify them of the cancellation providing a viable contact Email address has been given. We may not be prepared to incur extra expense, other than to use Email to cancel such an order.

We trust that for the majority of orders it will not be necessary to even consider cancellation but this will be done should the need ariseg.


Shipping

Shipping charges (original & return) are non-refundable.

Standard Shipment

Standard and economy shipping are available for most packages and cargo deliveries. The specific shipping options will be provided to you by our team after you proceed with checkout. Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will NOT be refunded. No standard or economy deliveries on Saturdays, Sundays and Holidays. Please be aware that the shipping cycle for these orders starts on the next available business day.

Express Shipment

Express and 2-day shipping are available for most small and medium sized packages. The specific shipping options will be provided to you by our team after you proceed with checkout.  Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will NOT be refunded. No Express or 2-Day deliveries on Saturdays, Sundays and Holidays. Please be aware that the shipping cycle for these orders starts on the next available business day.

Damaged Shipments

Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We must be contacted immediately if any of the above occurs to prevent your being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Risk of Loss

All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport. We are not directly responsible for lost or stolen packages, but we will be happy to assist you in filing a claim with the shipping company. You must contact us immediately if the entire shipment was not received within two (2) full days after the carrier’s estimated delivery date. All requests must be made within twenty-one (21) days from the date of shipment for any possibility of claim.